SPECIAL ORDER Terms



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This item is currently for sale as a SPECIAL ORDER. All SPECIAL ORDER items are custom built. Once we have received the order, the manufacturer of the item will be notified and will start production. Lead times may take up to 2-4 weeks. There are no cancellations, refunds, or returns on any SPECIAL ORDER item.

Q: Why can I not cancel or return my SPECIAL ORDER item?
A: All SPECIAL ORDER items are custom built specifically for you based on your selections. SPECIAL ORDER items are not stocked by ANSGEAR.COM and therefore we will not accept any returns.

Q: When will my SPECIAL ORDER item ship out?
A: ANSGEAR.COM orders the SPECIAL ORDER item as soon as we receive the order. It can take anywhere from 2-4 weeks for that SPECIAL ORDER item to be custom built and shipped to our warehouse.

Q: What if there is a defect with my SPECIAL ORDER item?
A: All ANSGEAR.COM SPECIAL ORDER items are backed by a full manufacturer warranty. If there are any product defects with the item then please contact the manufacturer and they will be able to assist you directly.